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Meet our Founders

WHY Hospitality was born out of a shared passion for transforming the hospitality industry. With decades of combined experience, Gareth and Alex bring a unique blend of insight, innovation, and dedication to the table.

Their vision is simple yet powerful: to empower hospitality professionals and businesses with the tools, training, and support they need to thrive. They are driven by a commitment to elevate industry standards and make a lasting impact on how teams work together to deliver exceptional guest experiences.

Founder | L&D Specialist

Gareth Hazard  FIC

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With over 17 years in the hospitality industry, I’ve seen it all—from managing busy venues to creating impactful training programs. I started WHY Hospitality to share my journey and help others navigate the challenges of our industry. I’m passionate about professional growth, inclusivity, and excellence.

As a Springboard Ambassador, I champion top-tier hospitality training and leadership development. I’m also a proud advocate for the LGBTQ+ community, making sure inclusivity is part of everything we do. My goal is to mentor, inspire, and lead with authenticity, drawing from my own experiences and entrepreneurial spirit.

Co-founder | Creative Lead

Alex Munford

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With over 20 years in the hospitality industry, I’ve worked in every role you can imagine—from Kitchen Porter to General Manager—giving me a real understanding of the ins and outs of the business. Joining WHY Hospitality as Co-founder and Creative Lead is a chance to share that journey and help others tackle the challenges of our industry head-on.

 

I’m passionate about growth, creativity, and building teams that feel empowered to thrive.

I’m proud to be an advocate for an inclusive, supportive workplace where everyone feels they belong. My goal is to lead with authenticity, encourage others to bring their best, and contribute meaningfully to the future of hospitality.

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