Reference · free to use
The hospitality glossary.
40 terms every hospitality operator, manager and new starter runs into — tronc, covers, GP%, mise en place, PPDS, SPLH — each with a plain definition, how it works in a real UK operation, and the mistake people make with it.
Every term
40 definitions, grouped.
Written for people who run hospitality businesses rather than for a dictionary, so each one says what the term means and then what to do about it.
Money and margin
Service and operations
Compliance and safety
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