01
Nobody travels.
Sending eight managers to a training centre costs a day of cover plus travel before anyone has learned anything. We come to you.
On-site training · UK-wide
Hospitality training across the UK.
We deliver full-day hospitality workshops at your venue, in 61 towns and cities from Inverness to Brighton. Same format, same £1,495 for the group, travel included — pick the place nearest your operation.
Why on site
Your venue, your scenarios, your whole team.
02
The examples are real.
Working in your building means the difficult conversation we practise is one that actually happened there last month.
03
One price, wherever you are.
£1,495 excluding VAT for the group, travel included. A venue in Inverness pays what a venue in Reading pays.
Where we deliver
61 towns and cities.
Each page covers the local hospitality market, the staffing pressures operators there actually report, and the surrounding towns the same visit covers.
Berkshire
Buckinghamshire
Cambridgeshire
Cheshire
County Durham
Cumbria
Derbyshire
Devon
Dorset
East Sussex
East Yorkshire
Gloucestershire
Greater London
Greater Manchester
Hampshire
Hertfordshire
Lancashire
Leicestershire
Merseyside
Norfolk
North Yorkshire
Northern Ireland
Nottinghamshire
Oxfordshire
Scotland
Somerset
South West
South Yorkshire
Staffordshire
Suffolk
Tyne and Wear
Wales
West Midlands
West Yorkshire
Wiltshire
What the day covers
Four days that change how a team runs.
These are the sessions operators ask for most. Any of the full workshop range can be delivered in any of the towns below, and bespoke days are built where none of the standard ones fit.
Hospitality Leadership
Confidence, communication and the behaviours that make people want to work for a manager rather than merely comply with one.
Coaching & Feedback Conversations
The difficult conversation, the underperformer, the feedback that lands. The skill most managers are promoted without.
Employee Engagement & Retention
Why people actually leave, what the first 90 days should contain, and the habits that hold a team together.
Hospitality Recruitment Beyond The CV
Hiring for attitude and behaviour, structured interviewing, and how to stop rehiring the same role every quarter.
Questions
Hospitality training in the UK, answered.
The questions operators ask before booking. If yours isn’t here, a short call will answer it faster than an email thread.
What is hospitality training?
Hospitality training is structured development for the people who run hospitality operations — leadership, coaching and feedback, employee engagement and retention, recruitment and team performance. It is distinct from compliance training such as food safety or fire safety, which teaches people what they are legally required to do. Ours is delivered as facilitated full-day workshops at your venue, for 8-16 of your own people.
How much does hospitality training cost in the UK?
A full-day workshop is £1,495 excluding VAT for the whole group rather than per delegate, and travel anywhere in the UK is included rather than added on. For a group of sixteen that is roughly £93 a head for a full day. Larger groups, conference sessions and leadership away days are quoted separately.
Where do you deliver hospitality training?
On site at your venue, in 61 towns and cities across the UK from Inverness to Brighton — London, Manchester, Birmingham, Leeds, Glasgow, Edinburgh, Bristol and Cardiff among them. The price is the same wherever you are. If your town is not listed, ask anyway: the list is where we work most often, not a boundary.
Is on-site training better than sending staff to a training centre?
For a whole team, usually yes — nobody loses a day travelling, the scenarios we work through are the ones that actually happened in your building, and one price covers the group rather than multiplying by head. For one individual, it is often the wrong shape: an open course or one-to-one coaching will normally be cheaper and better than commissioning a day for a single person.
What does a hospitality training day cover?
The four most requested days are hospitality leadership, coaching and feedback conversations, employee engagement and retention, and recruitment beyond the CV. Each is a facilitated day rather than a lecture, built around what is actually happening in your business, and each ends with every delegate holding a specific commitment rather than a handout.
Can you train teams across multiple sites?
Yes, and it is usually cheaper to plan it that way. A trip to one town normally covers the surrounding area, so multi-site operators can run consecutive days across nearby venues rather than booking separate visits. Each town page lists the surrounding towns that same visit covers.
Let’s talk