What is menu engineering?
Menu engineering is a way to judge every dish on two things: how well it sells, and how much profit it makes per plate. Putting the two together shows which dishes to keep, which to reprice, which to promote, and which to change. It works best with real sales numbers from your till.
What are stars, plowhorses, puzzles and dogs on a menu?
These are the classic names for the four groups. Stars are popular and profitable. Plowhorses (also called workhorses) sell well but make less. Puzzles make good money but do not sell enough. Dogs do neither. This tool uses plain names instead, but the method is the same.
How often should I review my menu this way?
Every time the menu changes, and at least every three months. Supplier prices change often, so a dish that was profitable in spring can be losing money by autumn. Use the sales from the last four to eight weeks, so one busy weekend does not change the picture.
What should I do with a dish that sells well but makes little profit?
Do not remove it, because customers like it. Instead, make small changes. Check the portion size, use a cheaper side, or raise the price a little. Because it sells so often, even 50p more profit per plate can add up to a lot over a year.